Create an Account on a Mobile Device


1. Click Account at the top of the screen


2. Click Sign Up in the top right corner 


3. Fill in the user fields 

Create user

  • Account:
    • Email Address (Required): Enter the primary email address for the user
    • Password/Confirm Password (Required):Create and confirm a password
      • Note: Passwords must be at least 8 characters long and contain characters from at least 3 of the following categories:
        • Lowercase letters
        • Uppercase letters
        • Numbers
        • Special characters
  • Basic Info:
    • Name: Provide first, middle, and last name
    • Gender: Specify the gender of the user
    • Birthdate: Enter the user's date of birth
  • Contact:
    • Primary Phone: Enter the primary phone number and select the mobile carrier if applicable
    • Mobile Phone: If desired, add a cell phone number and select the carrier
    • Work Phone: If desired, add a work phone and carrier
    • Note: If listing a cell phone number, you must select the mobile carrier if the user wishes to receive text message notifications.
  • Address:
    • Address Line 1-2: Add the address of the new user
    • City, State, Zip: Enter the zip code, city, and state for the user
    • Country: Select the correct country for the user
    • County: Enter the residential county or parish
    • Apply Changes To Other Household Members: Select if you wish any changes you make to contact information for this account holder will apply to all members of the account
  • Manage Emergency Contacts: Add emergency contacts for the user

4. Click Create Account 

create account

5. You will be directed back to the login screen, enter your Email and Password 

email and password

6. Click Sign In 

sign in